Daily Fresh: The rectification plan has been fed back to the Beijing Consumers Association

Recently, the inability of “Daily Fresh” to operate normally has caused a large number of consumer complaints. The relevant person in charge of Daily Youxian said that the rectification plan has been fed back to the Beijing Consumers Association.


In addition, Daily Youxian said that the company's business adjustment this time has caused a lot of inconvenience to users.


According to the official website of the Beijing Consumers Association, in response to the recent failure of the “Daily Fresh” to operate normally, causing a large number of consumer complaints, on the afternoon of August 4, the Beijing Consumers Association interviewed the Beijing Daily Fresh. E-Commerce Co., Ltd.


At the meeting, the Beijing Consumers Association informed Beijing Daily Youxian E-Commerce Co., Ltd. of the registration of consumer complaints on the 96315 hotline, and inquired about the current status of the company and the handling of complaints. Chen Fengxiang, deputy secretary general of the Beijing Consumers Association, attended the interview and made three requirements for the company:

  • First, it is necessary to properly handle consumer complaints, promptly announce the refund plan and registration method, and effectively protect the legitimate rights and interests of consumers.

  • The second is to strengthen communication with the municipal and district consumer associations, actively cooperate with the work of the consumer associations, and jointly safeguard the legitimate rights and interests of consumers.

  • The third is to report the situation and rectification plan in writing to the Municipal Consumers Association within three working days.

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