Details of Twitter's relaunch of the account verification service


Twitter announced the reactivation of the new documentation program and the formal review of public documentation requests. Over the past months, the company has worked to clarify the eligibility criteria for documentation and launched a new policy based on the public’s proposals in several languages. Arabic, English, Hindi, Spanish, Portuguese and Japanese.

Twitter began implementing this policy by automatically removing the verification badge from accounts that do not meet the updated criteria for authentication, such as inactive or incomplete accounts.

The introduction of the new documentation program is the next stage in the platform's plans to provide more transparency, credibility, and clarity for the documentation process, which helps people understand who they interact with on Twitter.

Meaning of verified account on Twitter

The blue badge is one way to distinguish original accounts of great interest in the audience, as it gives people on Twitter more context about the people they are having conversations with so that they can determine if they are trustworthy, which contributes to increasing the health of the conversations, according to Twitter.

With the launch of the new documentation program, the platform will provide new guidelines for verified accounts on Twitter, and the guidelines aim to encourage healthy conversations to improve the Twitter community in general, as the owners of these accounts seek to be role models, express others with their tweets, and serve the health of public conversations.

All accounts, including verified accounts, must follow the Twitter Rules, and the blue badge will be removed from verified accounts that frequently violate the Twitter Rules.

Categories eligible for documentation

Twitter has identified the following eligible categories: government accounts, companies, brands, and organizations, for news organizations and journalists, and entertainment.

Sports and games, for activists, organizers, and other influential individuals.

In addition to the eligibility criteria for the categories described previously and mentioned in the Twitter policy for authentication, the account applying for the authentication request must be complete, which means that it has a user name, a picture, a confirmed email address, and a phone number, and the account must be active during the past six months and has a record of commitment Twitter Rules.

How can I apply for account verification?

Over the next few weeks, all Twitter accounts will gradually have the option to request verification in the Account Settings tab.

Once the request is sent, it will be answered via e-mail within a week to 4 weeks, either by verifying the account or by informing the applicant that the account did not meet the authentication criteria, and if the request is approved, the blue badge will automatically appear on the account, but in case the request is rejected, People can re-submit the documentation request again after 30 days.

Next steps

The platform realizes that the current documentation policy may not represent all of the people who should be eligible for documentation, so it plans to introduce more categories later this year, such as scholars, academics, and religious leaders.

The company is looking to give people more ways to identify themselves on Twitter in order to have more valuable and healthy conversations by launching new account types in the next few months, such as bot and memorial accounts, and is also seeking to make improvements to the profile to allow people to express themselves better.


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