WPS once again responded to the incident of deleting users' local files

In response to the recent online comments such as "WPS deletes user's local files" and "infringes on user privacy", it may cause some troubles and worries for you to use the product. In this regard, WPS was officially announced to the majority of users today. Make the following solemn declaration and commitment:


First, regarding the "delete user's local files" posted on the Internet, we reiterate that WPS will not perform any operations such as auditing, locking, or deleting the user's local files.


Second, according to relevant laws and regulations such as the Cybersecurity Law, the Measures for the Administration of Internet Information Services, and the Provisions on the Ecological Governance of Online Information Content, all platforms that provide online information services are obliged to review the content disseminated through their platforms. When we audit according to the law, we will take strict encryption and desensitization measures to protect the security of user information. At the same time, we also provide users with customer service complaint channels and document retrieval paths. We recommend that all users abide by the "seven bottom lines": the bottom line of laws and regulations, the bottom line of the socialist system, the bottom line of national interests, the bottom line of citizens' legitimate rights and interests, the bottom line of social public order, the bottom line of morality, and the bottom line of information authenticity.


Third, in terms of protecting user privacy, we strictly follow the relevant provisions of the Personal Information Protection Law and the Cybersecurity Law. The company has not only passed the third level of national information security protection but also obtained ISO/IEC 27001:2013 information security international standard certification and ISO/IEC 27701:2019 privacy information management system international standard certification.


Fourth, the information about "WPS deletes user's local files" and "infringement of user privacy" on the Internet is all false information. We will take legal measures to safeguard legal rights for the loss of goodwill caused to the company.


WPS said that user first is its core value. Their vision is to be a company that users love, employees are proud of, and society respects.



On July 11, the topic "WPS will delete user's local files" was on the hot search, causing heated discussions among netizens.


It is reported that a screenshot of the post shows that the netizen "Mitu just wants to make money" said that he used WPS to write and edit a novel of more than one million words, which was blocked by WPS on the grounds that "the file contains prohibited content and access is prohibited", and it cannot be opened at all. . Some netizens speculated that the sensitive word detection function of WPS may lock files after detecting sensitive information, and even delete both cloud and local files.


On the same day, WPS' official Weibo responded that "deleting user's local files" is a false rumor, because the online document link shared by a user recently was suspected of violating the rules, and WPS legally prohibited others from accessing the link. The statement about deleting the user's local files is purely misleading and will reserve the right to safeguard legitimate interests through legal channels.

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